If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.
If you are not satisfied with the response, please escalate the matter to the next level.
You can find the list of branch email IDs and phone numbers on our website: www.nutan.bank.in
If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant AGM.
If the solution provided at Level 2 does not meet your expectations, you can contact our Principal Nodal Officer.
Email: grievances@nutan.bank.in
Assistant General Manager & Nodal Officer
C/o Nutan Nagarik Sahakari Bank Ltd.
Central (Admin) Office, Opp. Samartheswar Mahadev Temple,
Law Garden, Ellisbridge, Ahmedabad - 380 006
Phone: (079) 2644 4558 / (079) 2644 3724
You may approach the statutory body appointed by the Reserve Bank of India:
Lodge your complaint online through the RBI CMS Portal: https://cms.rbi.org.in
Or submit in physical/electronic mode to:
Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector 17, Chandigarh - 160 017
Email: crpc@rbi.org.in
